SYSTEM SUPPORT OPERATIONS

SSO MISSION

System Support Operations provides headquarters-level finance and comptroller domain systems support, end user support and governance of the Army’s modernized and deployed FC domain Enterprise Resource Planning systems. This ensures technological capabilities, maturation and evolution align with Army and FC domain objectives.

This mission is carried out by providing business process subject matter expertise to the end user for the General Funds Enterprise Business System, GFEBS-Sensitive Activities and the Global Combat Support System-Army finance portion.

SSO facilitates governance over FC requirements impacting the FC ERPs and shepherds functional improvements through the system development and deployment process in conjunction with the Army Shared Services Center and respective project management offices.

SSO is responsible for designing and deploying value-added dashboards and reports via the GFEBS business intelligence toolset; providing instructor-led, end-user refresher training for the GFEBS, GFEBS-SA, and GCSS-A transactional and data analytics capabilities; and supporting all end users in Army’s financial statement audit endeavors and the GFEBS program management office in the system and organization controls audits.

KEY FUNCTIONS

  • Governance
  • Business Process Audit
  • User Support
  • Functional Support
  • Hands-On Training

 

GFEBS TRAINING OFFERINGS

GFEBS Foundations
This course is for personnel new to GFEBS or wanting to expand their capabilites at the resource management technical level. The course will focus on commonly used basic functions and features of GFEBS as well as the initial entry of data in the system. 

GFEBS Intermediate ECC/BI
This course is for personnel currently using GFEBS with three or more years GFEBS and five or more years of financial management expreience wanting to expand their capabilities at the resource management analytical level. It focuses on the end-to-end acquisition process within GFEBS. The skills gained will enhance the user's system navigation competency, understanding of advanced functions and features of GFEBS ECC reporting as well as error research and correction.  

GFEBS TRAINING REGISTRATION

To register for a GFEBS training classs, follow the steps below:

  1. Got to the ALMS homepage at https://www.lms.army.mil and select the "Search" link.
  2. On the Search page, click "Advanced Search." 
  3. On the Advanced Search page, click "Topics." 
  4. In the ID field, enter "USAFMCOM ILT" and click on the "Search Training Catalog" button. 
  5. When the search results appear, locate the topic and click the "Register" link. 
  6. Once complete, ALMS will display a registration confirmation screen.