AFS OVERVIEW
Army Financial Services oversees enterprise-wide finance support to expeditionary and garrison finance and comptroller organizations and sustains both electronic commerce and banking capabilities.
The directorate maintains oversight of the Army’s disbursing and entitling operations, as well as managing the Army network of civilian pay customer service representatives, Payment Integrity Information Act program, and Army Mass Transportation Benefits program. Additionally, AFS serves as the lead activity on all external and Army-wide finance operational audits.
The E-Commerce Division develops, fields, sustains electronic-commerce capabilities in cooperation with the U.S. Treasury, Federal Reserve Banks, credit unions and commercial banks. These systems include stored value cards as well as financial systems for processing electronic international and domestic payments and collections. The E-Commerce Division also manages the Army banking program.
The Army Financial Oversight Division performs oversight of the Army’s service provider for disbursing and entitling operations, manages disbursing and entitling operations conducted by Army organizations, manages the Army network of civilian pay customer service representatives, and coordinates with the Department of War and national service providers on the execution of disbursing and entitlement functions.
The Army Lead Defense Travel Administrator Division provides annual permission-level reviews, provides the Army Defense Travel System Tier 2.5 help desk support, and creates targeted training when requested by commands.